LibQUAL+ (TM) Canada

http://library.queensu.ca/webir/canlibqual/carl-libqual.htm

Reports

UK Scholarly Reading and the Value of Library Resources: Summary Results of the Study Conducted Spring 2011 (Tenopir et al., 2012).
http://www.jisc-collections.ac.uk/Documents/Reports/UK%20Scholarly%20Reading%20and%20the%20Value%20of%20Library%20Resources%20Final%20Report.pdf

Statistical data about library activities has always provided important information to library managers. Performance and output measures contribute to increasing service quality, making purchasing decisions, as well as benchmarking tools to identify best practices. more...

Other Resources

Association of Research Libraries StatsQUAL (R)